Apply Now Job|Field IT Technician:

Introduction:

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Job Title	Company	Rating	Location	Job Type	Shifts & Schedule	Apply Date	Last Date
Expected	Coeur Mining	3.6 / 5	3031 Clinton Drive, Juneau, AK 99801	Full-time	Weekend Rotation Rotating Shift On-Call	20 March	31 March

Full Job Description
We pursue a high standard. Coeur Mining, Inc. is a U.S.-based, well-diversified, growing precious metals producer with five wholly owned properties: the Las Chispas Silver-Gold Mine in Sonora, Mexico; the Palmarejo Gold-Silver Complex in Chihuahua, Mexico; the Rochester Silver-Silver Complex; the Cane Horseshoe Gold Mine in South Dakota; and the Silvertip polymetallic mineral exploration project in British Columbia. Coeur operates an underground, hard rock gold mine, associated milling facilities and a campground in the historic Berners Bay Mining District at the Kensington Mine in Alaska, 45 miles north-northwest of Juneau. The mine is accessed by company transportation, which includes a bus ride and a boat ride via the Lynn Canal. Coeur Alaska is an integral part of the local community and actively supports education and workforce development programs, environmental responsibility efforts, arts and culture, and local non-profit agencies through financial investments, in-kind support, and employee volunteerism. Approximately 400 miners, mechanics, engineers, operators, geologists, environmental technicians, exploration and business leaders operate the Kensington mine. Coeur Alaska prioritizes safety, teamwork, career development, and advancement. If you are looking to grow your career in a progressive, team-oriented environment, apply today.
About the Job
The Field IT Technician will report to the IT Superintendent and is responsible for the mine site needs related to IT department assets, workstations, laptops, mobile devices, infrastructure, as well as general hardware and software needs, focusing on direct end-user support. The schedule for this position is 8 days on, accessible only by company transportation, and 6 days off.
Responsibilities
Close work due to safety concerns, and adhere to safety best practices, policies, and procedures. Utilizes exceptional communication and customer service skills to build and maintain relationships with customers and departments. Ensures adherence to company policy by maintaining specific knowledge of IT policies and procedures. Installs, maintains, and troubleshoots on-premises Windows and Linux-based virtual server systems. Maintains, troubleshoots, and reports on on-premises backup infrastructure. Performs other incidental and related duties as needed and assigned. Focuses on providing direct and remote technical support to end users, leveraging ticketing systems to accurately document and complete tasks. Performs system setup, installation and upgrades of hardware and software. Maintains asset inventory and inventory refresh lifecycle. Installs, configures and maintains IT department assets, including but not limited to workstations, laptops, mobile devices, phones, WAPs, printers, copiers, etc. Conducts end-user training as needed. Assists in maintaining all mine communications systems. Installs and tests IT infrastructure, including structured cabling, fiber optics and fixed wireless. Maintains documentation on current policies and procedural changes. Maintains working knowledge of current systems and tools used by the company and provides reports utilizing them in a timely manner. Works with the Environmental Department to ensure e-waste is processed properly. Assists other members of the IT department with their duties as directed by management and maintains flexible on-call weekend rotation status.
Required Qualifications and Skills
Ability to work safely and promote safe behavior in others. High school diploma or equivalent. Positive attitude, strong work ethic, and team-oriented mindset. Willingness to help others, adapt to changing circumstances, and proactively solve problems. Excellent safety, attendance, and work record. Hold an A+ certification or obtain within 90 days of hire. Net+ certification or equivalent experience within 90 days of hire. Experience in hardware maintenance, MS Active Directory, Exchange Online, Windows OS, and MS Office 365. Ability to work independently and communicate clearly. Ability to lift and move 50 lbs.
Preferred Qualifications and Skills
2+ years of experience maintaining IT operations for medium to large technical environments, knowledge of servers and networking, fiber optic/copper installation experience, and experience with MS SharePoint, VMWare/vSphere, Cisco/Juniper, Ubiquiti Systems, Windows 11 Enterprise, Fresh Service, MS Intune. Alaska residents preferred.
Note to Applicants
After submitting your application, you will receive an automated email confirming receipt. Due to high volume, only selected applicants will be contacted. Hiring process may take several weeks. Applications accepted until April 9, 2026. Coeur Mining, Inc. provides equal opportunity to all employees and applicants.

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