Apply Now Job – Customer Support Specialist, Global Payroll:

affiliategoal4924 hours ago

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Introduction:

This is a job opportunity for a Customer Support Specialist, Global Payroll.
In this, candidates will assist customers with payroll and related issues globally.
You will have a thorough understanding of payroll processing, tax filing, and compliance.
This job involves interacting with customers, resolving issues, and creating clear support documentation.
This position is best suited for those with English communication, analytical skills, and payroll experience.

Job Overview:

Section	Details
Apply Date	13 March 2026
Last Date	Expected 31 March 2026
Location	Los Angeles, CA • Remote
Job Type	Full-time
Job Details	Global Payroll Support Specialist at Rippling. Responsible for managing payroll expertise for UK, Canada, Australia, or India. Requires strong communication, problem-solving skills, and payroll knowledge.

Section	Details
Company	Rippling – Based in San Francisco, CA. Provides a unified platform for HR, IT, and Finance.
About the Role	Global Payroll Support Specialist – Expert in payroll for UK, Canada, Australia, or India. Combines technical payroll knowledge with problem-solving and communication skills.
Team Overview	Customer support team providing expert guidance and solutions across HR, Finance, and IT platforms. Diverse, collaborative, and focused on continuous learning.
Key Responsibilities	Become the go-to expert for global payroll and HR in your region. Create and maintain clear documentation and FAQs. Analyze support interactions for trends and improvement opportunities. Partner with regional product managers on feedback and compliance. Escalation point for complex payroll issues. Resolve challenging customer cases using deep payroll expertise.
Requirements	Bachelor’s degree 0-3 years work or internship experience Pacific or Mountain Time Zone resident (9am–6pm PST shifts) Client-facing skills & experience managing enterprise relationships Analytical and problem-solving abilities Strong documentation skills Excellent English communication Payroll/HR software experience preferred
Additional Info	Equal opportunity employer, inclusive workforce Office-based employees: minimum 3 days/week in office Non-exempt, full-time, hourly with overtime Salary: 16 – 23.49 USD/hour (US Tier 2), 15 – 22.19 USD/hour (US Tier 3)